AI Powered Grocery Shopping & Food Management App

SmartShelf Food by Titan Consulting

Effective Date: [05/05/26]

At Titan Consulting, your privacy is our priority. We are committed to safeguarding your personal information and being transparent about the data we collect, use, store, and share when you use 

SmartShelf Food.

This Privacy Policy explains how we handle your information and outlines your rights under applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA) where applicable.

By using SmartShelf Food, you agree to the practices described in this Privacy Policy.

What We Collect

We may collect the following types of information when you use SmartShelf Food:

• Name 
• Email      address 
• Contact      details 
• Account      login details 
• App      usage statistics 
• Food      inventory information entered into the app 
• Shopping      list information 
• Recipe      and meal planning preferences 
• Dietary      preferences 
• Notification      preferences 
• Family      sharing information, where enabled 
• Subscription      status and purchase-related information 
• Feedback      or support requests submitted through the app 

We may also collect technical information such as device type, operating system, app version, crash logs, and general usage analytics to help us maintain and improve the app.

How We Use Your Data

We use your information to:

• Create      and manage your account 
• Provide      access to SmartShelf Food features 
• Track      food inventory and expiry dates 
• Generate      shopping lists, meal ideas, and app insights 
• Personalise      your experience 
• Send      expiry alerts, reminders, and service notifications 
• Support      family sharing features 
• Manage      subscriptions and premium access 
• Respond      to support requests 
• Improve      app performance, security, and reliability 
• Analyse      usage patterns to improve our services 

We use data only where necessary to provide, improve, secure, and support the SmartShelf Food platform.

Third-Party Sharing

We do not sell or lease your personal information.

We may share limited data with trusted third-party service providers who help us operate and improve the app. These may include providers for:

• Cloud      hosting 
• Authentication      
• Analytics      
• Crash      reporting 
• Payment      and subscription management 
• Customer      support 
• Email      or notification delivery 

These providers are required to follow appropriate confidentiality, privacy, and data protection obligations.

We may also disclose information where required by law, regulation, legal process, or where necessary to protect the rights, safety, and security of Titan Consulting, our users, or others.

Transparency in Sharing

Any third-party sharing is carried out in accordance with applicable legal requirements and subject to appropriate security measures to help keep your data protected 

Your Data Rights

Depending on your location and applicable law, you may have the right to:

• Access      the personal data we hold about you 
• Correct      inaccurate or incomplete data 
• Request      deletion of your personal information 
• Request      restriction of processing 
• Object      to certain types of processing 
• Request      a copy of your data 
• Withdraw      consent where processing is based on consent 
• 
  

How to Exercise Your Rights

To request access, correction, deletion, or management of your personal data, please contact us at:

customersupport@titanconsulting.org

We will respond to valid privacy requests in accordance with applicable data protection laws 

Protective Measures

We take appropriate technical and organisational measures to protect your information from unauthorised access, loss, misuse, alteration, disclosure, or destruction.

These measures may include:

• Encryption      
• Secure      data storage 
• Access      controls 
• Authentication      safeguards 
• Regular      security reviews 
• Monitoring      and logging 
• Restricted      access to personal information 

Ongoing Commitment

We continuously review and update our security practices to respond to emerging threats and improve the protection of user data.

Prompt Response

In the unlikely event of a data breach, we have procedures in place to identify, contain, investigate, and remediate the incident as quickly as possible.

User Notification

Where required by law, we will notify affected users and relevant authorities. Any notification may include:

• The      nature of the breach 
• The      type of data affected 
• Steps      we are taking to address the issue 
• Recommended      actions users may take to protect themselves 

SmartShelf Food may offer premium subscription features.

Payments and subscription management may be handled through third-party platforms such as Apple App Store, Google Play, or subscription management providers. We do not directly store your full payment card details.

Subscription status may be used to determine whether you have access to premium features.

SmartShelf Food is intended for general household food management. The app is not intended to knowingly collect personal information from children without appropriate parental or guardian consent.

If we become aware that personal information has been collected from a child in a way that does not comply with applicable law, we will take appropriate steps to delete it.

We retain personal information only for as long as necessary to provide the app, comply with legal obligations, resolve disputes, enforce agreements, and maintain security.

Users may request deletion of their personal data by contacting:

customersupport@titanconsulting.org

Where data is processed or stored outside your country of residence, we take appropriate steps to ensure that your information receives an adequate level of protection in line with applicable data protection laws.

We may update this Privacy Policy from time to time.

When changes are made, the updated version will be posted on this page with a revised effective date. Continued use of SmartShelf Food after updates means you accept the revised Privacy Policy.

If you have questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please contact us at:

Titan Consulting
Email: customersupport@titanconsulting.org